Vision Statement:

“A Supportive and PROACTIVE Public Service.”

 Mission Statement:

“To improve Public Service PERFORMANCE and DELIVERY for the betterment of Kiribati.”

OUR VALUES

The Department subscribes and is committed to values that guide the culture, identity and unity of purpose in the implementation of the agency’s mandate. These are the values that are most important for us and that we strive to demonstrate as we carry out our responsibilities.

Commitment to Customer service

We shall carry our duties with unwavering commitment to our customers (internal & external) with respect to quality and timeliness of service. We shall at all times treat our customers with utmost respect, courtesy, fairness and impartiality.

 Professional Work Ethics

We shall adhere to best practices, professional standards and ethics to continuously improve service delivery.

Accountability and Transparency

We shall take personal and professional responsibility for our actions, maintaining a consistently high level of performance.

Honesty and Integrity

To enhance customer confidence in our services, we shall meet customer expectations by carrying out duties and responsibilities with honesty and integrity by maintaining confidentiality and professionalism, treating others with respect, courtesy and fairness.